Why isn't there tracking information for my order?
If you can't see any tracking data to your shipment and the estimated delivery date has not yet passed, your package should still arrive when they're due. You will find some common explanation why tracking details are unavailable on our Tracking Shipments Help page.
Why your order did not get free shipping.
Both items ordered and the shipping address must be qualified for FREE Shipping. FREE Shipping page has more details about what items and addresses meet the criteria.
To take advantage of FREE Shipping:
- Place at least $25 of eligible products inside your Shopping Cart.
- Go to checkout.
- Ship your items to one particular U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping for your shipping speed. The transaction will be delivered within 3-8 working days after all of your merchandise is available to ship (including pre-order items).
- Place your order, and enjoy the free shipping!
We gladly accepts orders from around the world. Available products, shipping rates and costs will vary with regards to the delivery address on your order.
To ascertain the shipping rate information specific to your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. For additional information, visit our the vendors international shipping details page.
The subsequent items can be shipped to just about all destinations outside of the U.S.:
- VHS videos
Additionally, some products inside following categories:
- electronic devices
- health and personal care
- home and garden
- industrial and scientific
- pet supplies
May be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
- The UK
All products shipped to those countries via Priority International Shipping, and in certain instances product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected on them. For even more specifics of this particular service sell the vendors shipping information and facts web site.
* Note: Books that require special handling because they're extremely heavy (as an example, multi-volume sets) can not be shipped beyond the U.S. If it is so, it is noted on the product detail page.
Customs, Duties, and Taxes
You will be liable for assuring that the product may be lawfully imported to the destination country. When ordering the recipient is the importer of record and should comply with all laws and regulations in the destination country. Orders which are shipped to countries outside the United States might be controlled by import taxes, customs duties and costs levied from the destination country. The person receiving an international shipment may be governed by such import taxes, customs duties and charges, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we've no control of these charges and cannot predict whatever they could possibly be. Customs policies vary widely from nation to nation; you should speak to your local customs office for further information. When customs clearance procedures are required, it may cause delays beyond our original delivery estimates.
When you should Anticipate Your Order
Our estimated delivery date on your order is based how quick we can obtain and ship your items, your shipping address, and also the shipping speed and options you select. Items Requiring Special Handling
Some items, for instance bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You'll find the specifics of these products along with shipping requirements and charges from the sellers product shipping website.
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